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ulrich H

1 reviews | Active since Feb 2017

09 Feb 2017, 11:22

MTN contact *****

<p>I was contacted and informed that a MTN cell contract has been approved on my name. I dont and have not recently contacted MTN about opening a cell contract. The number the call center contacted was a very old pre paid number that is used by my mother. </p> <p> </p> <p>Can someone please contact me to sort this out - the contact number that was used by the call center agent was ********** . </p> <p> </p> <p>MTN Cavendish advised that someone could have opened a contract online but couldnt give me more details or find my details on my system. </p> <p> </p> <p>I need someone to contact me to sort this out. </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply12 Feb 2017, 21:23
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

Kindly send us your certified copy of your ID and affidavit indicating that you did not apply for a new contract to *** will then log a request with our ***** department for further investigations.

warm regards

mike

REQ:***

Best regards,