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I took out a new contract with MTN in November 2020. On receipt of the package I discovered that there were 3 sim cards. I queried MTN and was transferred to nine different people, one more inefficient than the other. I eventualy got through to someone who suggested I cancel the contract as no one could tell me what the three sim cards were. I agreed. I received an e-mail to that effect. Since than my account has been debited every month and I have not been able to get hold of anyone at MTN to query why has this contract not been cancelled, I have sent 15 mails to MTN and I am yet to speak to anyone in the retentions department as they do not answer the phone. I am at the point of putting a stop to the debit order should they not get back to me. The worst is the irratating voice message on the MTN line when you call in. That will make me want to get a land line again. MTN IS THE MOST *********** SERVICE PROVIDER. ONE STAR IS TOO MUCH.