SS
Seshni S
1 reviews | Active since Oct 2010
03 Feb 2017, 08:48
MTN contact centre
<p>I bought a new 4G contract but store activation clearly didn't work. So I phoned MTN and was given a different number to phone for activations. I spoke to 4 different people who couldn't assist - eventually asked the 4th person to put me through to a supervisor and she refused.</p> <p>Pathetic service. Think I'll cancel and go to another provider!</p>
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MTN South Africa's replyOfficial
03 Feb 2017, 19:24Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the complaint regarding the bad service received from the 808 call center to the supervisor for assistance.
We have sent the request for the activations department to assist you.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,
MTN South Africa's reply03 Feb 2017, 19:24
Official
Thank you for your post.
We apologize for any inconvenience incurred.
We have sent the complaint regarding the bad service received from the 808 call center to the supervisor for assistance.
We have sent the request for the activations department to assist you.
Kind Regards,
Alice van der Merwe
REQ:***
Best regards,