VM
Victoria M

1 reviews | Active since Dec 2015

17 Oct 2017, 13:36

MTN CONSULTANTS NEED TRAINING

Hi MTN please send Phumzile back to training, how does MTN call their consultants service champions when they are so terrible in the manor they speak. I spoke to Phumzile on the 17/10/2017 at 1.30pm her responses were shocking, when I asked her a question she would respond with ''mm'' or ''mmomm'' no professionalism whatsoever.

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Replies (1)
MTN South Africa
MTN South Africa's reply20 Oct 2017, 09:21
Official

Thank you for your post.

We sincere apologized for any inconvenience incurred.

The complaint has been sent to the 173 Supervisors to intervene with the compliant.

Kind Regards,

Alice van der Merwe

Best regards,