1 reviews | Active since Aug 2016

13 Dec 2016, 12:31

Mtn consultant a rude ******.

<p>Just had a random phone call from Mtn. Appears the consultant wanted to sell me something. I told him I only deal with Vodacom. My prefered service provider are Vodacom and I have no intention to change. The consultant lost his cool, rambled off some rage content and hung up on me. If Mtn offers service like their consultants rage I'd not touch it with a 10f pole. Sadly did not get the consultants details as he hung up.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply19 Dec 2016, 19:09
Official

Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.

We appreciate the time and the effort you took to air your dissatisfaction because it is through such feedback that we can re-evaluate our processes in order to improve on our service levels.

Kind Regards
Siphumezo
REQ:***