MTN CON JOB! :(

Dear MTN My contract expired on 22-Nov-19 and I decided I would upgrade to a SIM only package on BLACK FRIDAY 29-Nov-19. I decided on the Made-For-Me Sky Package as it was reduced from R999 p.m. to R499 p.m. The saleslady at MTN ****arney said I could use the 15Gb+15Gb data by sharing it with another user (in this case my daughter) as I certainly would not use so much data because of my unlimited WiFi at Home. I received an SMS straight away after signing up for the contract which stated "Y'ello, you have successfully activated the MTN Data Share Plan service." However, all weekend I was unsuccessful in connecting my daughter's MTN number to share my Data. I returned to the ****arney store today to find out why this was the case, and another salesman contacted your Call Centre to solve the issue. It was only then that we were informed that I could not share Data on this package as I have unlimited Voice + SMS service....?!# This information was not provided to me or to your own staff in the store beforehand and I believe MTN has MISLED me into this contract!!! I now insist that MTN cancels this contract immediately and allow me to upgrade to the 80Gb SIM only contract, which allows me to share the data with another user. I SINCERELY HOPE THAT SOMEONE READS THIS COMPLAINT @MTN AND ACTIONS ACCORDINGLY...?!

Regards S-H Dudhia