1 reviews | Active since Sept 2016
MTN completey ********* is billing customers!!!!
<p>I am absolutely dissatisfied, disappointed and furious that MTN have billed me R4600 in a single month for a data line that related to a contract that was deactivated. </p> <p> </p> <p>They are unable to provide me with details of why I owe so much. I cannot afford to make this payment for something I did not receive the benefit for.</p> <p> </p> <p>I am utterly disappointed and furious at how ********* MTN have treated me. I will be sure to pass on the word as to how pathetic and ********* MTN are</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that your line is an open line, you get billed for extra usage once you have depleted your inclusive data bundle. We have logged a billing query for investigation for the invoice dated 2016-09-13, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly note that your line is an open line, you get billed for extra usage once you have depleted your inclusive data bundle. We have logged a billing query for investigation for the invoice dated 2016-09-13, reference number: ***.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***