MTN complaints management team is a complete mess

MTN complaints management team is only concerned with saving face here online by giving a response but never follow up. Ishie from their complaints management team is very quick to respond here online but no call or any form of follow up youll ever get from her team. Ishie you have had my details since last week and you have done nothing not even a single call from your people so stop acting concerned online and actually start doing your job resolve the matter.