MTN COMPLAINTS DEPARTMENT IS USELESS

<p>So after posting my complaint on this platform, a response was given by KABELO MOSIMANYANE from the complaints team claiming that my matter is receiving priority treatment and it will be resolve in 3 days and up to today a week later still my problem is still not solve. Which makes me think that they just have a standard template that they use to respond to all complaints in a one size fits all format by just copy and pasting the feedback to clients and no one really bothers to make a follow up and update the customer. Once again please note this whole thing started on the 12th of June it almost a month now 808 call centre are just as useless. What a world class service you giving to your customers.</p>