MTN Complaints a Joke

Below is my initial compliant with MTN. I was contacted and they promised this would be sorted . I did ask the lady if she was sure, and I do want to use her name, and she was adamant that it would be sorted and now here I am complaining again about the same issue on hello peter and to the Consumer Ombudsman but maybe its time we got together and gave out complaints to Carte Blanche. Our money is good enough but that is far as it goes. "I was sent an e-mail from MTN inviting me to upgrade to a special deal where they would give me 20G data a month for 24 month in lieu of a Device. I took MTN up on this offer but trying to secure my 20 free gigs a month is the biggest challenge. After the upgrade I had to wait an additional month before I received my promised data now trying to secure this data as per the promised contract is the issue. I see that this is going have to be a case that goes to court over what was promised and what is actually being delivered. When you get the device it is hard to say it was never delivered where the promise of data for a 24 months is a whole other story."