MTN complaint

Good day

I hope that someone can help me. I have had problems before with MTN. Regarding a bill that was incorrect and over charged in Feb. Fine it looked like they rectified it. But eventually I received a call from the lawyers that my account was handed over. Also fine because I eventually made arrangements just to keep my line open and to pay the account off over 3 months. On the 24th of Aug they took the first payment . Fine I aggreed to that. But on Monday 30th August they cut my line. I cant even receive any calls or messages unless I am at home and using wifi. Can someone from MTN please say why do you cut my line even though you got your payments from me. I dont want to change my number or run away without paying. I am paying my account. You did receive the first payment over R2000. But why do you cut my line. I just want to keep on using my number and doing business with you guys. I am paying an account that was not my fault. Please can someone just help me. My line has been cut so you cant contact me unless you mail me on: *** I've made the payment arrangements and you did receive my payments just put my line back on!!!

Henrietta Grundling Cell no ***. Id no: ***