MTN COMPLAINT

My upgrade was approved through Gauteng Direct MTN in March 2020. I have since numerous calls and emails still not received my device. I have been put through from person to person including the courier and to date not received a relevant response. I am not being directed to the Gauteng branch as they do not have direct lines. The email address they have provided bounces back. I am really unhappy with the services received herein, as i am paying the contract amount monthly. It has been 3 months and still no assistance .