1 reviews | Active since Nov 2015
MTN COMPLAINT
<p>After several attempts, this is once again my last resort. </p> <p> </p> <p>Upgraded contract ***) around 7th April 2016. No phone got delivered.</p> <p>Followed up 8 times. From pilar to post. Spoke to customer service, sales, deliveries, RTT. </p> <p>Spoke to 3 different supervisors, which assured me they will follow up and get back to me. Still no reply till today. </p> <p> </p> <p>I would appreciate assistance to resolve this matter. </p>
Good Day Lindrie,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to MTN Direct for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,
Good Day Lindrie,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly note that we have escalated this matter to MTN Direct for urgent assistance.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards,
Itumeleng
REQ:***
Best regards,