LM
Lindrie M
1 reviews | Active since Nov 2015
02 Dec 2015, 10:40
MTN COMPLAINT
Hi Alice<br> <br> According to your last response, my sim card would be on pay as you go.<br> <br> I went to a different service provider, but requested to keep my number.<br> <br> they just informed me that MTN has blocked my number.<br> <br> Please advise asap.
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MTN South Africa's replyOfficial
04 Dec 2015, 12:15Hello lindriee,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number *** was migrated to prepaid and it is active. The number is not blocked by MTN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number *** was migrated to prepaid and it is active. The number is not blocked by MTN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,
MTN South Africa's reply04 Dec 2015, 12:15
Official
Hello lindriee,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number *** was migrated to prepaid and it is active. The number is not blocked by MTN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it has caused.
Kindly be advised that the number *** was migrated to prepaid and it is active. The number is not blocked by MTN.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards,
Ayanda
REQ:***
Best regards,