HD
Harold D
1 reviews | Active since Nov 2018
16 Nov 2018, 10:46
MTN COMPLAINT
From the-11-2018 to the 14-11-2018 I had 55GB of data. All of a sudden on the 15-11-2018 my data drops to 22 GB and further on the 16-11-2018 drops to 2 GB. My data has disappeared. MTN claim that the data was used . NO REASONABLE EXPLANATION can be given by them. It is absolutely impossible to have used this data in 2 days
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MTN South Africa's replyOfficial
19 Nov 2018, 14:12Good day
Thank you for your post and sorry for the inconvenience caused. Please not that I will investigate and revert back to with feedback. I will send you communication via email.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Thank you for your post and sorry for the inconvenience caused. Please not that I will investigate and revert back to with feedback. I will send you communication via email.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Best regards,
MTN South Africa's reply19 Nov 2018, 14:12
Official
Good day
Thank you for your post and sorry for the inconvenience caused. Please not that I will investigate and revert back to with feedback. I will send you communication via email.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Thank you for your post and sorry for the inconvenience caused. Please not that I will investigate and revert back to with feedback. I will send you communication via email.
Warm Regards
Zenetta Portia Viljoen
Complaints Management Team
Best regards,