MN
Mosedi N
1 reviews | Active since Oct 2015
11 Oct 2015, 08:26
MTN Complaint
I have a complain about Mtn Insurance company. I'm really upset about their services. I went to an Mtn shop on the 25th of August 2015 to apply/ fill in a handset insurance claim form. Ever since my claim is been pending and Mtn Insurance is still debiting R140. I have been trying to call Mtn Insurance for past one month but my calls are not going through and I have been sent from pillar to post Please can this claim or matter be resolved
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MTN South Africa's replyOfficial
12 Oct 2015, 11:38Hello msanza ,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply12 Oct 2015, 11:38
Official
Hello msanza ,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the insurance department to contact and assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Best regards,