1 reviews | Active since Apr 2017
MTN complain poor service
<p>Good day Hello peter.</p> <p>I have been receiving calls from MTN debt collectors telling me that 16 May 2016 I took a phone I know nothing about I have never had an MTN contract in my life .And the Thabiso that called me is very rude,immature and immature he really does not understand customer service that's why is easy for MTN staff to give contracts to coasts how can I have a contract that I have never signed for. Please assist me with the above as this is really frustrating.</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***2
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
Complaints Management Team
Reference Number: ***2