1 reviews | Active since Sept 2015
Mtn company
You people are really not sorting out my problem, what I want from you is to put me back to the contract I signed up for. What you doing now is the total opposite of that, I really don't understand how on earth you changed all the agreement we agreed on. When I took the phone the fixed price was R149pm for 24 months but you people never sticked to that from the 1st instalment why is that? How did it get to be R189pm when that not what you have advertised in your April edition that I saw and picked the phone from. If you can explain that I'll be very happy and I really urge you people to go back to my contract and fix this issue it's exhausting now and if you still not clarifying this I'm really going to take further steps as I have been patients enough with you.
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that there was a price increase which became effective from May 2015 and kindly check your contract where it says changes to services, charges and this contract. Should you still need more clarity please contact 808 from your contract phone or provide us with the contract cell phone number.
Warkm Regards
Nompumelelo
REQ:***
Best regards,
Thank you for bringing this matter to our attention. We sincerely apologise for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Kindly be advised that there was a price increase which became effective from May 2015 and kindly check your contract where it says changes to services, charges and this contract. Should you still need more clarity please contact 808 from your contract phone or provide us with the contract cell phone number.
Warkm Regards
Nompumelelo
REQ:***
Best regards,