MTN COMMITS ***** BY THEMSELVES AGAINST THEMSELVES

My Brother-in-law purchased a cellphone(Contract package )for me as a gift 2 months back. The contract is on his name. The only person that is allowed to make any amendments to the contract is the contract holder.<br> <br> I had been considering getting the phone insured and decided to gather the necessary information 1st before getting the contract holder to sign up for insurance.<br> <br> I went online and requested a quote, an option which is provided by the company, it is a feature on their website. I completed the form online in February and my brother-in-law was billed R165 in March. <br> <br> They had signed him up for insurance and debited his account without his knowledge of it and just by my request for a quotation. <br> <br> 1stly, they had no right to sign the phone up for insurance when all i did was REQUEST a quote<br> <br> 2ndly,and this has got to be the worse part, they can not allow anyone to make amendments to someone elses contract,THAT IS *****! Even if i had requested cover, which i didnt, they CAN NOT ALLOW that. <br> <br> This means anyone can access your account and sign up for things for themselves &amp; MTN will approve it<br> <br> I now have cover that I didnt agree to and I'm not even sure what im covered for