1 reviews | Active since Oct 2018
MTN Comics Club
I received a message on 11 October 2018 at 13:41 telling me that my subscriptions service to Comics Club @ R2.50/day will be renewed (from 083 123 686). Notification occurs weekly to cancel the following : dial *464*970#. THIS HAS BEEN DONE TO NO AVAIL!!!!! What is with this MTN. Take note....I'M NOT INTERESTED IN THIS SUBSCRIPTION. I will make use of the CPA act. I want this to be cancelled and never ever see this messages again. I'm sick and tired of all the efforts to stop this nonsense.
Good day
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that the subscription has been cancelled.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Dinesh Kowlasar
Complaints Management team
Best regards,
Good day
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
We value your input and also appreciate the time you took to raise your concerns with us because it is only through constructive feedback that we can identify and improve in areas that need our urgent attention.
Kindly note that the subscription has been cancelled.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Warm Regards
Dinesh Kowlasar
Complaints Management team
Best regards,