MTN Coastlands

I opened a business contract with MTN. I ported my number on Sunday from Vodacom to MTN. The source of my business is my phone. This contract was opened on Sunday, the 30th of April 2023. I have called the MTN branch several times to no avail. There is no sense of urgency from their end. They have not completed the paperwork correctly with the consequence the contract has not been activated. They don't answer calls, respond to emails and they don't respond to messages. I am told there is loadshedding hence there is no management in the store and only 1 person is in the store and cannot assist. I called the MTN call centre several times and was channeled to several consultants who could not assist. I went into a branch in another province and they could not assist as it was all dependent on the store. I have never seen more *********** staff than MTN Coastlands. I regret being with MTN. It is now the 4th of April and we have still not resolved the matter. I am not sure what to do. I will not suggest moving to MTN as there is no support and the competence levels are absolutely shocking.