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Nelisiwe N

1 reviews | Active since Nov 2016

21 Nov 2016, 11:31

Mtn client

<p>on the 31 october 2016 around 12pm my phone A5 samsung screen became blank, i went to mtn in secunda mall they told me that they wont help me because the insurance department doesnt pick up any calls. i payed my instalments and insurance every month as we speak i dont have a phone and there is no responce from mtn and insurance. itried several time to call mtn insurance but no respond.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply23 Nov 2016, 14:31
Official

Thank you for your post.

We apologize for any inconvenience incurred.

We have sent the request to the insurance department to contact and assist you with feedback.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,