KL
Kenneth L

1 reviews | Active since Aug 2012

30 Aug 2016, 10:10

MTN Clearwatermall bad service

<p>Worst service. </p> <p> </p> <p>All i need is a statement, but nobody at mtn can assist with the request. I move over to another network, but require a statement. </p> <p>MTN clearwater mall has the worst service out of any provider and store that i have worked with. Its simply no worry to them to let a client wait on a phone for more than 30 min and then drop the phone. </p> <p>The branch managers simply dont give a hell about their customers.</p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply31 Aug 2016, 21:43
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

kindly provide us with the account number or your id number and for which month statement are you looking for so that we can be in a position to send it to your email.

warm regards

mike

REQ: **********