MTN Clearwater - bad service

<p>4 February - 2 x NEW cellphone contracts</p> <p>12 February - received cellphones and processed SIM SWOP</p> <p>17 February - Still not connected. Follow-ups on the "glitch" do not happen/No HANDOVER of issue from manager to manager, so I update whoever is on duty :(</p> <p>EDWIN and SIBUSISO are responsible to sort out the issue, but I was told by SIBUSISO today that he wasn't in this morning and all he can do is send another email. Yet he has not done that by the time I phoned at 15h00.</p> <p>I have since found out that apparently they are attempting to connect the SIMCARD to my MTN home fibre (which is ALSO not active) and that is why the sytem throws out an error!!!!!!!</p> <p> </p> <p>HELP!!!!!</p>