1 reviews | Active since Apr 2010
In May I became eligible for a contract renewal, went into the store, chose my package, signed the forms, got my phone and left.<br> <br> I was not educated, nor informed about a CLAWBACK or the disgusting bill that I was to receive. My normal spend is R1100. In June I was charged a whopping R3800!!!!!! Of this R2470.20 was a CLAWBACK REVENUE for 3 months left on my old contract with MTN!!!! Then over R300 for a headset fee, upgrade fee and a migration fee.<br> <br> I would understand the CLAWBACK if I had left MTN. But no, this is the thank you that you get for signing another 2 years with MTN. My previous average spend was R850, so my monthly expenditure went up, yet they charge the CLAWBACK for 3 months that I had left. <br> <br> Obviously I went into the MTN The Glen store, put in a query and have heard NOTHING. True to MTN form. I am hoping these 2 years go very fast.<br> <br> BE CAREFUL WHEN UPGRADING WITH MTN!<br> <br>
Best regards,
Best regards,
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