MTN CLAIMS **** SERVICE. Zero care for client’s

Shame MTN claims is the worst. I am still waiting for an update on my claim. I send endless emails and no one answers. I cancelled my policy due to the bad service I got from my first claim. I got ****** a few days after cancellation but I was advised that last payment was end of August meaning I still have cover. Every time I call I get told that they can’t register the claim. I don’t know how that is my problem because I am still covered. I was due for an upgrade luckily so I upgraded because it seems like no one is entertaining my claim. I’m really not happy with the service. I want to insure the new phone I have. But wow your service has me questioning if I should.