MTN - Claim

<p>This is my 2nd complain about MTN</p> <p>Im in the processing of claiming my lost phone and it was confirmed that my application is declined, reason being i had placed my device to the public to see. i did not plan for the phone to be taken by the public, my one movement to the next room led to my phone being taken and i cannot be pernalised for that.</p> <p> </p> <p>This is really unfair for us clients to be treated like this expecially for things we pay every month, eg insurance. We are told insurance cover Theft and Loss - But when we want to claim, we are told about terms and conditions, </p> <p> </p> <p>The consultant i dealt with, did not mention the terms and conditions of the insurance, i still remember his details</p> <p> </p> <p>Ndivhuwo Mahwena</p> <p>West Gate Mtn store</p> <p> </p> <p>Cell: 083 ********** </p> <p> </p> <p>I would really like this matter to be addressed with the Managers at MTN. </p>