Mtn Circus

I'm so upset with MTN call center I called yesterday they said system offline must call in 2 hours, then i called in today 25 min on the phone transferred from one dept. to another , no one that works there knows what they doing. spoke to bonilwa mbuna and she tells me she cant send me a paid up letter as they don't have letter heads , i must go into the store, but the store tells you to call the call center. what's circus show you running Mtn. utterly disappointed