NB
Noxolo B

1 reviews | Active since Jan 2017

18 Jan 2017, 10:14

MTN chowed my airtime

<p>I just bought mtn sim card. I had loaded R20 airtime they gave me 1G data for 2days it was fine. Today 18 January 2017 I bought MTN airtime for R20 expected the 1G data , because it is what they advertise. What happened is that I did not get the data and my airtime is gone I did not make any calls. When I try to call 173 there is not option to make a quiry about my airtime. That is why I came to hello Peter may be they will be able to explain.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply30 Jan 2017, 21:35
Official

Dear Valued Customer,

Thank you for taking time to raise your concerns with MTN.

kindly be advised that we have evaluated your account we picked that the R20.00 airtime you had on the 18/01/2017 you bought weekly data bundles 100 MB for R15.00 and you were left with R5.00

warm regards

mike

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