EB
Estienne B
1 reviews | Active since Jun 2012
20 Aug 2015, 17:01
MTN Choice Internet Plans and devices
The \High Value & VIP Call Centre Agent"ignores my emails...<br> Reds Mall"
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
11 Sept 2015, 14:18Hello Estienne,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused .
Kindly be advised that MTNSA has 2 official pages that you can log onto to purchase any mtn devices. Direct urls are
:https://goo.gl/kDEACC and https://shop.mtn.co.za/crs/specialOfferHome.jsp. Another sale option would via the phone by simply dialing ***
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused .
Kindly be advised that MTNSA has 2 official pages that you can log onto to purchase any mtn devices. Direct urls are
:https://goo.gl/kDEACC and https://shop.mtn.co.za/crs/specialOfferHome.jsp. Another sale option would via the phone by simply dialing ***
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
MTN South Africa's reply11 Sept 2015, 14:18
Official
Hello Estienne,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused .
Kindly be advised that MTNSA has 2 official pages that you can log onto to purchase any mtn devices. Direct urls are
:https://goo.gl/kDEACC and https://shop.mtn.co.za/crs/specialOfferHome.jsp. Another sale option would via the phone by simply dialing ***
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it caused .
Kindly be advised that MTNSA has 2 official pages that you can log onto to purchase any mtn devices. Direct urls are
:https://goo.gl/kDEACC and https://shop.mtn.co.za/crs/specialOfferHome.jsp. Another sale option would via the phone by simply dialing ***
We would like to assure you that we are actively working to improve our service levels.
Regards
Nobuhle
REQ:***