JV
Jan V

1 reviews | Active since Sept 2019

05 Sept 2019, 14:07

Mtn cheats

My wife upgraded her data contract at Mtn ,so when we got the bill they never upgraded us but instead added a extra contract so now we pay for two instead of 1.Besides that now they are over charging us way above advertised price. Contacted the customer care to no avail

0
Replies (3)
MTN South Africa
MTN South Africa's reply05 Sept 2019, 21:26
Official
 Thank you for your post.
 
 We sincere apologized for any inconvenienced caused.
 
 Please can you assist us with the MTN account for assistance.
 
 Kind Regards,
 
 Alice van der Merwe
 MTN 

Best regards,

MTN South Africa
MTN South Africa's reply06 Sept 2019, 17:28
Official
No feedback received from your side.

Kind Regards,
Alice van der Merwe

Best regards,

MTN South Africa
MTN South Africa's reply11 Sept 2019, 11:02
Official
No feedback received, the complaint is now closed, if you require further assistance please log new Hello peter complaint with details required. 

Best regards,