CM
Charmaine M
1 reviews | Active since May 2016
21 May 2016, 15:52
MTN cheats AGAIN!
<p>My contract with MTN expired in February 2016. On the 2nd March I spoke to Sinwabo in retentions ref *** he said it will take 4 days to cancel. I was charged R370.00 in March. One the 5th April called again spoke to Tshepang ref ***, I was told the cancellation was not done, they must be really stupid or just plain dumb. I was also debited in April because they are *******! I called again 3rd time so those illiterates understand, on the 9th May, those uneducated *****s debited me again this time for R125.00. This time spoke to Noni ref ***. On the 20th May I received a statement and I see that there will be another debit, so those rotten ******* have not cancelled it yet! I reversed the R125.00 on the 21st May. This is not the first time I have a problem with MTN and I have finally cancelled all my contracts with them because you cannot trust people that ***** from you. I will also contact the radio station on Tuesday 24th May.</p>
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Replies (2)
MTN South Africa's replyOfficial
22 May 2016, 21:35Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant functional unit dealing with these matters to assist and resolve your problem accordingly
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply22 May 2016, 21:35
Official
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
We will engage with the relevant functional unit dealing with these matters to assist and resolve your problem accordingly
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
CM
Charmaine M's updateReviewer Update
15 Jun 2016, 09:02These dumb asses debited me again even though Siphumezo REQ: ********** sent a reply above they are certainly illiterate as they do not understand what they commit to, really dumb asses give yr jobs to someone who can do it there are lot of capable people who are unemployed and literate unlike your'll!
CM
Charmaine M's update15 Jun 2016, 09:02
Reviewer Update
These dumb asses debited me again even though Siphumezo REQ: ********** sent a reply above they are certainly illiterate as they do not understand what they commit to, really dumb asses give yr jobs to someone who can do it there are lot of capable people who are unemployed and literate unlike your'll!