JT
Jason T

1 reviews | Active since Mar 2015

05 Mar 2015, 10:25

MTN charging me double for hardware

I have reported the issue to MTN a number of times via mail as trying to get through to their call centre is impossible.<br> <br> I was moved over from Nashua mobile and I have two major issues... I have been paying double for hardware for some time and I used to get a 12% discount which I no longer get.<br> <br> Very disappointed with how long it takes for a response if at all and that I seem to not get hold of anyone who can resolve this problem.

0
Replies (1)
MTN South Africa
MTN South Africa's reply11 Mar 2015, 09:12
Official
Hello Squa$hy,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

According to our records a consultant has been in touch with you and this matter is being resolved.

Thank you.
Kagiso
REQ:***