MTN Charging for "free" bonus

MTN is now charging me for free, "booster bundles" they gave me two years ago as part of an upgrade and the REFUSE to cancel them!!

Two years ago I "upgraded" my MTN contract to a Bring Your Own Device (BYOD) package and the consultant that helped me told that because I have been such a good, loyal customer for many years he will add more data and minutes to my contract for free for the 24 months - wonderful.

Last week I got an SMS from MTN stating that my contract term has expired and that all "promos" have expired and that my monthly will will increase by 258%!! So now they are charging me for the free bonus bundles they GAVE me for my loyalty - *****s! I never asked for these and I never agreed to pay for them - they were a gift!

So today I called their customer service and asked to cancel the bonus bundles and they REFUSED. They told me that the only way to cancel the bonus bundles is to visit a store - during covid nogal!

I made the consultant but that ridiculous answer in writing (SMS at least), because I will sue them if they charge me at the end of the month.

I subscribed to those bundles over the phone, but they refuse to cancel them over the phone - *********.