EP
Elaine P
1 reviews | Active since Jul 2020
07 Jul 2020, 18:56
Mtn - charging different prices - cheating
Advertise a phone for an amount in June in booklet and then dont have stock. They order in june and arrive at store in July now mtn wants to charge R3000 more. The phone that was ordered is at store for us, get it sorted that we can pay and get the phone on price when we ordered.
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MTN South Africa's replyOfficial
09 Jul 2020, 08:41Good day Elaine P,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply09 Jul 2020, 08:41
Official
Good day Elaine P,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,