KM
Kutlwano M

1 reviews | Active since Jun 2021

14 Feb 2026, 08:49

MTN charging customers itemised billing they never requested

A am so sick and tired of `MTN and their unexplainable charges!

I am so livid I am actually going to contact Wendy Knowler.

I have had a cell phone contract with them for 3 year and the contract ends this month. I see they charging extra for "itemised billing" i asked them why it's included no one can explain to me and yet they are charging me for it.

They did the same thing on a month to month home router I got for my mother. months after asking them to remove it. I am still paying for it. I have returned the router and called them with the reference number to ensure that they cancel it and they still have not!

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