PP
Paul P

1 reviews | Active since Aug 2015

09 Feb 2026, 22:41

MTN Charging a Ridiculous Cancellation Fee of R2000 on a 17th Month Router

So i have had a Melo Yellowcaccount for around 17 Months and i gave noticed Unfortunately I cannot return the router. So they want to charge R2000von a LTE router that maybe cost R2500 when new. This router has depreciated abd it cannot possibly have a value of R2000 17th month later possibly a R1000 at most.

They are just taking advantage and based on this experience I would not take a contract or any tyoe of service.

It's not that i do not want to pay but the value of R2000 on a 17 month old router is just daylight *******!

I am taking this matter up with Communications and Digital Technologies Ombud (CDT Ombud) as its not acceptable to me.

Paul Piccione

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