AW
Anneke W

1 reviews | Active since May 2013

25 Jun 2015, 12:58

MTN charged me a 3rd of my Salary this month. :)

My \dearest"MTN. THANK YOU thank you THANK you from the bottom of my heart for charging me a third of my salary this month. I have logged query upon query"

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Jul 2015, 16:43
Official
Hello AnnekeWeber,

Thank you for posting.

Please accept our apologies for the delayed response and inconvenience that this experience may have caused, rest assured it was not our intention to dissatisfy you in any way.

Our records show that your query has been escalated to our billing department for investigation and that a payment arrangement has been set up on your account.

Regards,
Lawrence

REQ: ***