sJ
sebastiaan J
1 reviews | Active since Jan 2016
14 Jan 2016, 14:08
mtn charged beyond my set credit limit
I have a credit limit at mtn for R1600.00. November 2015 they charged me far above my limit , R6528.34.. They debited my account via debit order, now they won't pay back my money..
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
15 Jan 2016, 15:05Hello basjanjooste,
We are truly sorry for the inconvenience caused.
We do see that the matter has been rectified as a credit of R4977.34 has been allocated to your account.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We do see that the matter has been rectified as a credit of R4977.34 has been allocated to your account.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
MTN South Africa's reply15 Jan 2016, 15:05
Official
Hello basjanjooste,
We are truly sorry for the inconvenience caused.
We do see that the matter has been rectified as a credit of R4977.34 has been allocated to your account.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***
We are truly sorry for the inconvenience caused.
We do see that the matter has been rectified as a credit of R4977.34 has been allocated to your account.
Once again we do apologize for the inconvenience caused.
Regards
Tim
MTN Complaints Management Team: REQ:***