MTN CEO SHOULD DEAL WITH HIS CALL CENTRE AND STAFF

I was a loyal MTN customer, I wanted to move my MTN cell account to prepaid, I spoke to consultants 2 months before the expiry of the contract, they told me to phone in, after the contract has expired. I phoned in and another consultant told me that i should have phoned earlier, after explaining my position, he said that he will call me to sort out the problem and that I should not worry about the account as i was given the wrong advice.<br> <br> My account has been subsequently been suspended and i cannot get through to the call centre. The CEO should actually deal with his staff and terrible service and he will not want to deal with MTN again!!!<br> <br> Angry MTN customer<br>