MTN CELLULAR NETWORK: DEBTORS - BAD SERVICE & RESPONSE

<p>I was recently contacted and informed by MTN admin that , due to a system error on their side they've send the wrong payment information to my bank and the wrong amount was deducted. </p> <p>To rectify the problem we have agreed that they will have to split the outstanding amount (over two months) and add that to the amount reflected on my 'new' account...which was never done!! </p> <p>The following month the same ''mistake'' was repeated - </p> <p>I have left messages for them to call me back , which never happened!! - Best Brand Company? ,glorified in the press and all over social media - OKAY good for them, however *********** people..</p> <p>I am now being treathened to suspend my account (via sms , again I appreciate their incompetence of not speaking to you in person) </p> <p>YES!!, I've only been a loyal customer with them eversince the inception of cellular phones into SA , never failed to pay my account, Have build up a good reputable ITC report for paying my accounts and now I face some bad to do please-explains...</p> <p>Anyway MTN , as 2017 progresses I will certainly move away from my favourite service provider, as I have only become another name and NOT loyal customer with them </p> <p>Regards </p> <p> </p> <p> </p>