BP
Bernice P
1 reviews | Active since Jan 2016
19 Feb 2016, 11:31
MTN CELLPHONE UPGRADE
Last week thursday the 11th of February I upgraded my cellphone and I was promised to get it in 2 day by couriers my Ref no:UV***. On Wednesday i phoned them to find out about the delivery I was told that it was with a courier and someone will give me a call before they deliver, today when I phone them they told me that it was not invoiced yet and its still at MTN I will get it next week. Im not happy about their service everytime you have to report them to get what you want.
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MTN South Africa's replyOfficial
20 Feb 2016, 17:18Hello palesarelebogile,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the sales department to contact and to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the sales department to contact and to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Best regards,
MTN South Africa's reply20 Feb 2016, 17:18
Official
Hello palesarelebogile,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the sales department to contact and to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
The request has been sent to the sales department to contact and to assist you with feedback.
Kind Regards,
Alice van der Merwe
***
Best regards,