MTN CELLPHONE ****S

Hello Peter I just want to report MTN for its poor service nd **** I have a contract with them for iphone 12 Pro max I went in to Southgate service last week because my cellphone has not been working and says service has been suspened when they check my records all payments are up to date but they have suspended my number and they said it will be fixed by last week friday till to date service has been suspended my number ***) Peter Matheera please assist as I dont know what to do anymore