MTN CELLPHONE INSURANCE ****

I AM ****ED FRUSTRATED AND HORRIFIED BY THE LEVEL AND DISGUSTING SERVICE, I AM TIRED OF THE ENDLESS CALLS AND BEING SENT FROM PILLAR TO POST BY YOU'RE USELESS MANAGEMENT I'VE SPOKEN TO NON COMPETENT SUPERVISORS AND EMPLOYEES { MUTSHIDZI, THULISILE MATHABATHE, SHANE PETERSON FORTUNE AND HAPPY } WHO REFUSED TO TAKE ACCOUNTABILITY FOR THE QUERY. I'VE BEEN SENT BACK TO THE POLICE STATION TWICE APPARENTLY THE STAMP IS NOT VISIBLE AND THEY ARE NOW GIVING ME THE RUN AROUND OF THE CARD THAT I WAS USING ON THE PHONE, WHATS UP WITH THIS BULL**** SERVICE ARE YOUR EMPLOYEES NOT TRAINED TO DO THEIR JOB IN TIME, THEY PROMISED TO GIVE ME THE PHONE ON MONDAY BUT WHEN I CALL THEY DEMANDED MORE INFORMATION OF WHICH I'VE SENT ALREADY AND I'M NOW DEMANDING TO TALK TO THEIR MANAGER THEY KEEP ON HANGING UP ON ME AN NEVER BOTHER TO CALL ME BACK, I'VE NOW BEEN WITHOUT A PHONE FOR TWO WEEKS AND MY BUSINESS DEPEND ON A PHONE BUT MTN IS NOT WILLING TO HELP THOUGH I KEEP CALLING AND TRY TO EXPLAIN TO THEM THE KIND OF A SITUATION I'M FACING WITHOUT A PHONE. THEY EVEN ASKED ME TO GO AND FILL THE CLAIM FORM AND SCAN THE DOCUMENTS AND SEND IT ON MY OWN TO THE INSURANCE COMPANY WHEN I GOT TO THE MTN STORE NO ONE WAS WILLING TO HELP ME THEY LOOKED VERY BUSY WHILE THEY WERE BUSY TALKING TO EACH OTHER AND I HAD TO USE MY LAST CENTS TO SCAN AND EMAIL THE DOCUMENTS SINCE MTN WORKER SAID THEY CANT HELP ME AND AFTER THE DOCUMENT WERE NOT CLEAR THEY KEPT ON SENDING ME BACK AND AGAIN TO THE POLICE STATION FOR CLEAR SCANNED AFFIDAVIT AND STAMPS I EVEN ASKED THEM TO COMMUNICATE WITH ME TELEPHONIC SINCE I DON'T HAVE ACCESS TO THE INTERNET BUT THEY KEEP ON SENDING ME EMAILS OF WHICH I HAVE TO GO TO THE INTERNET CAFE AND PAY MORE MONEY IN ORDER TO ACCESS THEIR MAILS, THEY ARE SUCH A DISGRACE TO ME

NAMES TELAVUKOSI HLATSHWAYO TICKET NO 415363 PHONE NO *** CASE NO 37/08/2021