MT
Makwetle T
1 reviews | Active since Feb 2013
30 Jan 2018, 21:35
Mtn cellphone contract never again
Their lawyers Hammon MBD are always sending me 100s messages everyday,threatening to take me to court, mtn called me and promise that they will engage this annoying lawyers of them but it looks like this promise makers works only in this Hellopeter site and their jobs is only to respond possitively to complains Many people are deserting mtn nowadays which is why they ingored my call to put a notice to end the contract,they forcefully keep people in the contracts because they are loosing customers
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MTN South Africa's replyOfficial
30 Jan 2018, 22:15Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that we cannot pick up on the account what is outstanding due to the account handed over to the legal department. You need to send the email request to our legal department to assist you with proper feedback what is outstanding on the account. Please assist them as well with the account information.
The email address for the legal department ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply30 Jan 2018, 22:15
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that we cannot pick up on the account what is outstanding due to the account handed over to the legal department. You need to send the email request to our legal department to assist you with proper feedback what is outstanding on the account. Please assist them as well with the account information.
The email address for the legal department ***
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,