MTN CELLPHONE CONTRACT *****

Someone opened an online cellphone contract with my details. MTNSA agent called to confirm the contract so that they can start debiting my account for the said contract .I denied having opened the contract, which I didn't of course. They advised me to go to any nearest MTN shop with my ID copy and an affidavit from the police, which i did. This was on 8 August. The guy who helped me at the shop emailed my documents to MTN ***** division and he cc'd me so i also got the email. He promised that the matter will be resolved within 14 days. As I'm writing this review now an amount of R1429 has been debited on my account by MTN. It's been 18 days since the matter was brought to their attention(***** dept.) but they did nothing except ***** my money .I do not have a cellphone contract with MTN and i will never do business with them because by the look of things they are in cahoots with these ********.