MTN CELLPHONE CONTRACT

MTN CUSTOMER SERVICE SOUTH Africa Dear MTN

I had a cellphone contract with Mtn.I was paying a less amount to my installment and I ended up in areas and you handed my account to VVM Attorneys. .I continued paying to MTN with your account number. Finally, VVM issued a statement to me on the 15th March 2021.The statement showed that my Payments amount to R2560 and my balance was R2774 .That was the last time I heard from VVM.

My payments did not stop there.I continued paying to MTN.While I thought I m finishing my account I received an email from Nimble Group that my account has been handed to them with the the balance of R4200. I tried to explain my situation to them but I did not succeed. On the other hand I tried I was calling your office to provide me with my statement to show my latest balance. I sent you the emails with my personal details you asked for but you never responded.People tried to call you to help me however nobody succeeded.

I would like the Nimble Group to withdraw my account at Credit Bearow and you look at my records and give them the correct amount. The account is negatively affecting my credit.

I look forward to your reply and a resolution to my problem. I will wait until the 14th August before I contact the consumer protection agency.

Please contact me on my email or call ***

Yours Sincerely Letshara Ledwaba Ms