MTN cellphone claim

<p> </p> <p>I submitted a claim on the 10th Jan 2017 - today is the 26th.</p> <p>I have tried calling everyday but your phone just rings - yesterday your phone rang for 2 hours and still no one answered. I called MTN head office, who cannot assist. I called MTN call centre who also cannot assist. I even called the Pinnacle Marketing company myself and they said that I have to contact the call centre number. I have been a MTN contract client for more than 14 years. But now I am done.</p> <p>I am being billed for a phone I do not have and still paying for insurance on a phone I don’t have. Today I was forced to buy myself a new phone as i was without one thanks to MTN Claims dept.</p> <p>I am instructing my bank to put a stop order on your payments with immediate effect. </p> <p>You can keep the phone. </p>