rP
ronnie P

1 reviews | Active since Jul 2016

15 Jul 2016, 07:42

MTN CELL C contract buyout

<p>i took a contract buyout from Cell C last year 17 Sept 2015 and a amount of R8781.36 was given to me to pay up my contract with MTN </p> <p>Payment was done to MTN on 17 Sept 2015 ... R8781.36</p> <p>Receipt number : PMT ********** </p> <p>Cell number that was ported to Cell C - ********** 951</p> <p>NOW 2 months ago MTN start deducting money from my bank account as if the contract is just going on ----- 6-7months later, i did reverse the payments with my bank -- again now MTN say they will suspend my account ---DUH and hand me over to LEGAL ------ these people do not seem competent to recognize that i have paid up my account and sign a contract with Cell C ---guys catch a wake-up</p> <p> </p> <p>The lady at Wonderboom Junction MTN shop even send a e-mail with all the evidence to ********** with reference number ********** </p> <p>Can ANYONE HELP ME --that is capable to do so --- now i know why i left MTN </p> <p> </p> <p> </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply18 Jul 2016, 11:54
Official

Good Day Ronnie du Plessis

Thank you for bringing this to our attention.

Please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.

Kindly be advised that the cell number 083*****51 has been deactivated on the MTN network

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery.

Kind Regards,

Zukiswa

REQ: **********