EM
Erven M
1 reviews | Active since Aug 2012
27 Sept 2018, 19:21
MTN & CCI
I have a contract with MTN that was due for upgrade in july 2018. Some promotion company called to do the upgrade and I have been waiting for the fone, the monthly debit orders r going through from my account. I called MTN a coupler times and they sending me from Pillar to post.
Regards Sello
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Replies (3)
MTN South Africa's replyOfficial
28 Sept 2018, 15:14Good day Erven
Thank you for your post.
Please accept our apologies for the lapse in the service and the inconvenience caused to you as a result.
Kindly provide us with the contract number in question or your ID number so that we may investigate this matter further.
Warm Regards,
Brendah Langa
Complaints Management team
Best regards,
MTN South Africa's reply28 Sept 2018, 15:14
Official
Good day Erven
Thank you for your post.
Please accept our apologies for the lapse in the service and the inconvenience caused to you as a result.
Kindly provide us with the contract number in question or your ID number so that we may investigate this matter further.
Warm Regards,
Brendah Langa
Complaints Management team
Best regards,
EM
Erven M's updateReviewer Update
28 Sept 2018, 15:33My cell number is ***
ID no ***
EM
Erven M's update28 Sept 2018, 15:33
Reviewer Update
My cell number is ***
ID no ***
MTN South Africa's replyOfficial
01 Oct 2018, 09:39Good day Erven
Thank you for the details.
Please note we are investigating this matter and will revert to you with feedback.
Warm Regards
Brendah Langa
Complaints Management team
Best regards,
MTN South Africa's reply01 Oct 2018, 09:39
Official
Good day Erven
Thank you for the details.
Please note we are investigating this matter and will revert to you with feedback.
Warm Regards
Brendah Langa
Complaints Management team
Best regards,